I've been with this hosting provider for a few years already, and I have to say the last year has not been the most enjoyable experience. They give quite a number of good stuff when you sign up, they also provide free domain names on the main account, unlimited SQL databases and so on, but there are few things disappointing me about Lunarpages.
1. As it's shared hosting, if you cause any high usage(not defined by them) they just terminate your account.
2. Also the support is too slow to respond. so, it's good but not great webhosting. I'v been signed up with LunarPages for 4 years, I finally pulled my sites from their servers few months ago. They never helped me when I needed the help most. No help, no support and rather rude. It's cheap, but the money isn't worth the headache... I have been with Lunarpages for about 3 years. They used to be worth the price. When I signed up they were really great, but after a server move I've been overwhelmed with spam. Things have calmed down a little now and the uptime is good. But tech support is still awful, however. They treat you like an idiot almost every time you call them. Otherwise, they are a great webhosting company. I've been running a site with Lunarpages for several years already and have been very impressed. Their customer service is just excellent. I always get replies within 24 hours. I had the only one problem. When I tried to run a very active forum community which drained away my resources and bandwidth. Moving the forums off-site fixed that issue. By the way, I've changed the basic hosting plan to the business one and do not face such problems any more.There have been a few minor failures, but support always helped me iron them out in no time. I've never used the free software that comes with the hosting, so I can say a thing about it. But I live the free-domain-for-life package, as well as the additional domains included with the business-level hosting. And the price is great for what you get!

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