I have been with Dot5 for few and have had zero downtime that I am aware of. I use my site for media clients; they have great feedback about the speed at which they access their files and I noticed a great speed increase on my FTP uploads over my previous host. I use a shared hosting plan for my business and the uptime has been flawless. The couple of times I contacted support for assistance they replied to my help tickets at once and then followed up a second time to make sure my issue was resolved. I was very impressed. I recommend Dot5 to everyone. Speed is great, uptime has been consistently great, email is reliable and support, if needed, is quick and efficient. Dot5 has over 60,000 users. As is the case with many big organizations- they haven't been able to handle it. Support is not what they promise, DNS drop-outs occur regularly and frequently, FTP is moody, and there’s a number of other problems. Maybe they were a good hosting company once - but those days are apparently long gone- my website has been down more than 50% of the time in the last month- all due to overloaded servers. And I also have to mention domain registration process seems to take ages with Dot5. I called 4 times, sent 2 emails, talked to them on the live chat twice. All I wanted was to cancel my account. Finaly they say that they canceled my account, but they never gave me confirmation number which they promised via email, and keep charging my credit card. I've been using Dot5Hosting for about 3 years now without a single problem. They sent very clear instructions on how to login and where to put my files and my site is up and running beautifully ever since. I never faced a single problem at all. Never been down or slow. It’s a great webhost.

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